Question 1

How long will my painting request take?

Accepted Answer

I am constantly working to get your painting done as soon as I can. Requests can take anywhere from a couple of weeks to months. You will always be updated on the progress of your painting. Thank you for your patience!

Question 2

What is the shipping duration?

Accepted Answer

Orders placed by 12 PM ship out on the same day, otherwise ground shipping within the US via USPS takes about 1 to 5 business days. International ground shipping can take up to 8 business days.

Question 3

why can't I submit my request?

Accepted Answer

Everything is handmade; requests are only open for an allotted amount of time each month. This helps ensure that everyone gets a chance to request and I can successfully fulfill them.

Question 4

Why do originals cost more than prints?

Accepted Answer

"Originals" are the hand-painted, original artwork on canvas. Prints are replicas made with ink on canvas.

Question 5

Does the real art store only make portraits?

Accepted Answer

No! When requests are "open", meaning I am accepting custom requests, customers are able to submit photographs of anything they would like painted.
 
Photographs need to be at least 5 in. x 7 in., 300 PPI.

Question 6

Do I have to submit a photograph with my request?

Accepted Answer

No, you do not. You can describe the type of painting you would like if you don't have any reference photos.

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FAQ